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Paradox (Olivia)

Conversational AI recruiting assistant (Olivia) that handles high-volume candidate screening, interview scheduling, and follow-up via chat/SMS in 100+ languages, now rebranded as the Workday Paradox Candidate Experience Agent.

Acquiredhigh confidenceVerified 2026-08-01

This is where the depth lives — everything below is evidence-graded

How the product is positioned

Conversational AI recruiting assistant (Olivia) that handles high-volume candidate screening, interview scheduling, and follow-up via chat/SMS in 100+ languages, now rebranded as the Workday Paradox C

Our summary of the vendor’s positioning — verbatim claim not yet recorded

What we found

Level 1 · assistive

Seeded at the rubric default. No independent evidence of end-to-end task completion has been reviewed yet, so the lowest grade applies until it is.

Any human checkpoint here is a product setting, not a regulatory requirement — confirm how it is configured for your deployment.

Graded 2026-08-01 · re-check 2026-11-01

Procurement detail

Deployment
saasvendor documentation
Compliance
SOC 2 Type IIreport dates not disclosed — request before signing
Integrations
Workday HCM claim unverifiedSAP SuccessFactors claim unverifiediCIMS claim unverified
Pricing
customNot publicly listed; third-party estimates cite $1,000+/month starting point, quote-based.
Human checkpoint
Requiredproduct setting
Named customers
Chipotle, General Motors, 7-Elevenfrom cited sources

Will they still be here?

Acquired
Funding
Acquired by Workday, deal closed October 1, 2025, for a reported $1.0-1.1B
Founded
2016
HQ
Scottsdale, USA (subsidiary of Workday, Pleasanton, USA)
Ownership
Acquired by Workday, deal closed October 1, 2025, for a reported $1.0-1.1B

Sources

Logo retrieved 2026-08-01from the vendor’s own site · trademark of Workday, Inc. (acquired Paradox, Inc.)

Where it’s weak

Recently acquired — integration into Workday Illuminate roadmap creates near-term product and pricing uncertainty for standalone customers.

Corrections

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