Paradox (Olivia)
Conversational AI recruiting assistant (Olivia) that handles high-volume candidate screening, interview scheduling, and follow-up via chat/SMS in 100+ languages, now rebranded as the Workday Paradox Candidate Experience Agent.
This is where the depth lives — everything below is evidence-graded
How the product is positioned
Conversational AI recruiting assistant (Olivia) that handles high-volume candidate screening, interview scheduling, and follow-up via chat/SMS in 100+ languages, now rebranded as the Workday Paradox C
Our summary of the vendor’s positioning — verbatim claim not yet recordedWhat we found
Level 1 · assistive
Seeded at the rubric default. No independent evidence of end-to-end task completion has been reviewed yet, so the lowest grade applies until it is.
Any human checkpoint here is a product setting, not a regulatory requirement — confirm how it is configured for your deployment.
Graded 2026-08-01 · re-check 2026-11-01
Procurement detail
- Deployment
- saasvendor documentation
- Compliance
- SOC 2 Type IIreport dates not disclosed — request before signing
- Integrations
- Workday HCM claim unverifiedSAP SuccessFactors claim unverifiediCIMS claim unverified
- Pricing
- customNot publicly listed; third-party estimates cite $1,000+/month starting point, quote-based.
- Human checkpoint
- Requiredproduct setting
- Named customers
- Chipotle, General Motors, 7-Elevenfrom cited sources
Will they still be here?
- Funding
- Acquired by Workday, deal closed October 1, 2025, for a reported $1.0-1.1B
- Founded
- 2016
- HQ
- Scottsdale, USA (subsidiary of Workday, Pleasanton, USA)
- Ownership
- Acquired by Workday, deal closed October 1, 2025, for a reported $1.0-1.1B
Sources
Logo retrieved 2026-08-01from the vendor’s own site · trademark of Workday, Inc. (acquired Paradox, Inc.)
- hiretruffle.comIndependent · retrieved 2026-08-01
- hirevire.comIndependent · retrieved 2026-08-01
Where it’s weak
Recently acquired — integration into Workday Illuminate roadmap creates near-term product and pricing uncertainty for standalone customers.
Corrections
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