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Vapi

Developer platform for building and orchestrating voice AI agents across telephony, STT/TTS and LLM providers, billed per minute.

Independentmedium confidenceVerified 2026-08-01

This is where the depth lives — everything below is evidence-graded

How the product is positioned

Developer platform for building and orchestrating voice AI agents across telephony, STT/TTS and LLM providers, billed per minute.

Our summary of the vendor’s positioning — verbatim claim not yet recorded

What we found

Level 1 · assistive

Seeded at the rubric default. No independent evidence of end-to-end task completion has been reviewed yet, so the lowest grade applies until it is.

Any human checkpoint here is a product setting, not a regulatory requirement — confirm how it is configured for your deployment.

Graded 2026-08-01 · re-check 2026-11-01

Procurement detail

Deployment
saasvendor documentation
Compliance
SOC 2report dates not disclosed — request before signing
Integrations
Twilio claim unverifiedcustom telephony claim unverifiedCRM webhooks claim unverified
Pricing
usagePublished platform fee ~$0.05/min; full production stack (STT, LLM, TTS, telephony) reported to push real costs to $10,000-$13,200/month at scale.
Human checkpoint
Requiredproduct setting
Named customers
Not independently verifiedfrom cited sources

Will they still be here?

Independent
Funding
Privately held; venture-backed, specific 2025-2026 round not independently verified in this pass
Founded
2023
HQ
San Francisco, USA

Sources

Logo retrieved 2026-08-01from the vendor’s own site · trademark of Vapi Inc.

Where it’s weak

Headline per-minute price is misleading — full stack costs (LLM tokens, premium voice, telephony) can be 2-3x the published platform fee.

Corrections

Vendors may submit factual corrections free of charge. We correct facts and publish the change. We do not accept payment to change a grade. Submit a correction →