Toast
Restaurant point-of-sale and back-office platform with ToastIQ AI assistant and a 'Sous Chef' upsell tool reported to lift average order value in pilots.
This is where the depth lives — everything below is evidence-graded
How the product is positioned
Restaurant point-of-sale and back-office platform with ToastIQ AI assistant and a 'Sous Chef' upsell tool reported to lift average order value in pilots.
Our summary of the vendor’s positioning — verbatim claim not yet recordedWhat we found
Level 1 · assistive
Seeded at the rubric default. No independent evidence of end-to-end task completion has been reviewed yet, so the lowest grade applies until it is.
Any human checkpoint here is a product setting, not a regulatory requirement — confirm how it is configured for your deployment.
Graded 2026-08-01 · re-check 2026-11-01
Procurement detail
- Deployment
- saasvendor documentation
- Compliance
- PCI DSSreport dates not disclosed — request before signing
- Integrations
- Payroll & POS bundle claim unverifiedthird-party delivery via Otter claim unverified
- Pricing
- customAdvertised Point of Sale from $69/mo/terminal or a hardware-financed $0/mo starter bundle, but real all-in costs (software + payment processing + hardware + add-ons) commonly run $400-$600/mo for a small cafe and $2,000-$2,500/mo for a busy full-service restaurant.
- Human checkpoint
- Requiredproduct setting
Will they still be here?
- Funding
- NYSE: TOST
- Founded
- 2011
- HQ
- Boston, USA
Sources
- deelo.aiIndependent · retrieved 2026-08-01
- restaunax.comIndependent · retrieved 2026-08-01
Where it’s weak
Advertised headline pricing is widely reported as substantially understating real total monthly cost once hardware, processing fees, and add-on modules are included — a recurring complaint pattern in restaurant-owner reviews.
Corrections
Vendors may submit factual corrections free of charge. We correct facts and publish the change. We do not accept payment to change a grade. Submit a correction →