Smith.ai
AI Receptionist and human-staffed Virtual Receptionist plans that answer calls, qualify leads, and book appointments for small professional-service and home-service businesses.
This is where the depth lives — everything below is evidence-graded
How the product is positioned
AI Receptionist and human-staffed Virtual Receptionist plans that answer calls, qualify leads, and book appointments for small professional-service and home-service businesses.
Our summary of the vendor’s positioning — verbatim claim not yet recordedWhat we found
Level 1 · assistive
Seeded at the rubric default. No independent evidence of end-to-end task completion has been reviewed yet, so the lowest grade applies until it is.
Any human checkpoint here is a product setting, not a regulatory requirement — confirm how it is configured for your deployment.
Graded 2026-08-01 · re-check 2026-11-01
Procurement detail
- Deployment
- saasvendor documentation
- Compliance
- None recorded
- Integrations
- Clio claim unverifiedHubSpot claim unverifiedCalendly claim unverified
- Pricing
- usageAI Receptionist: Starter $95/mo (50 calls, $2.40/call overage), Basic $270/mo (150 calls), Pro $800/mo (500 calls); human Virtual Receptionist plans run $292.50-$975/mo for far fewer calls (30-120). New 2026 annual 'Done-for-You' AI plans at $500/$1,000/$2,000/mo. No free trial.
- Human checkpoint
- Requiredproduct setting
Will they still be here?
- Funding
- Private, venture-backed
- Founded
- 2015
- HQ
- Palo Alto, USA
Sources
Logo retrieved 2026-08-01from the vendor’s own site · trademark of Smith.ai, Inc.
- schedulingkit.comIndependent · retrieved 2026-08-01
- voksha.comIndependent · retrieved 2026-08-01
Where it’s weak
No free trial and steep overage pricing ($9.75-11/call beyond plan cap per some trackers) — budgeting requires 20-30% headroom above the sticker plan price.
Corrections
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