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Retell AI

Developer-focused voice AI platform for building phone-based conversational agents, priced per minute of usage.

Independentmedium confidenceVerified 2026-08-01

This is where the depth lives — everything below is evidence-graded

How the product is positioned

Developer-focused voice AI platform for building phone-based conversational agents, priced per minute of usage.

Our summary of the vendor’s positioning — verbatim claim not yet recorded

What we found

Level 1 · assistive

Seeded at the rubric default. No independent evidence of end-to-end task completion has been reviewed yet, so the lowest grade applies until it is.

Any human checkpoint here is a product setting, not a regulatory requirement — confirm how it is configured for your deployment.

Graded 2026-08-01 · re-check 2026-11-01

Procurement detail

Deployment
saasvendor documentation
Compliance
SOC 2report dates not disclosed — request before signing
Integrations
Twilio claim unverifiedcustom telephony via SIP claim unverifiedCRM webhooks claim unverified
Pricing
usagePublished $0.07/min platform fee; realistic all-in cost (LLM, STT/TTS, telephony) $0.08-$0.15/min, roughly $3,200-$6,000/month at moderate volume.
Human checkpoint
Requiredproduct setting
Named customers
Not independently verifiedfrom cited sources

Will they still be here?

Independent
Funding
Privately held; venture-backed, specific round not independently verified in this pass
Founded
2023
HQ
San Francisco, USA

Sources

Logo retrieved 2026-08-01from the vendor’s own site · trademark of Retell AI

Where it’s weak

Published per-minute rate excludes LLM tokens, premium voices and telephony pass-through, which can roughly double the real bill; requires engineering effort to assemble a production voice stack.

Corrections

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