Replace The HumansAI agents & platforms, verified

Moveworks

Enterprise AI agent platform automating employee support across HR and IT service desks by connecting to knowledge bases, HRIS, and ITSM systems to resolve tickets conversationally.

Acquiredmedium confidenceVerified 2026-08-01

This is where the depth lives — everything below is evidence-graded

How the product is positioned

Enterprise AI agent platform automating employee support across HR and IT service desks by connecting to knowledge bases, HRIS, and ITSM systems to resolve tickets conversationally.

Our summary of the vendor’s positioning — verbatim claim not yet recorded

What we found

Level 1 · assistive

Seeded at the rubric default. No independent evidence of end-to-end task completion has been reviewed yet, so the lowest grade applies until it is.

Any human checkpoint here is a product setting, not a regulatory requirement — confirm how it is configured for your deployment.

Graded 2026-08-01 · re-check 2026-11-01

Procurement detail

Deployment
saasvendor documentation
Compliance
SOC 2 Type IIreport dates not disclosed — request before signing
Integrations
Workday claim unverifiedServiceNow claim unverifiedSAP SuccessFactors claim unverifiedSlack claim unverified
Pricing
usagePriced per employee headcount; median deal reported around $130,000/yr, fully quote-gated.
Human checkpoint
Requiredproduct setting
Named customers
Not independently verifiedfrom cited sources

Will they still be here?

Acquired
Funding
Acquired by ServiceNow for approximately $2.85B (announced 2025)
Founded
2016
HQ
Mountain View, USA (subsidiary of ServiceNow, Santa Clara, USA)
Ownership
Acquired by ServiceNow for approximately $2.85B (announced 2025)

Sources

Logo retrieved 2026-08-01from the vendor’s own site · trademark of ServiceNow, Inc. (acquired Moveworks, Inc.)

Where it’s weak

Post-acquisition roadmap and pricing likely to shift toward ServiceNow bundling, creating uncertainty for standalone HR buyers not already on ServiceNow.

Corrections

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