Lorikeet
AI support agent purpose-built for complex, workflow-heavy support in fintech and healthtech, with published per-resolution pricing and a customer-defined resolution standard.
This is where the depth lives — everything below is evidence-graded
How the product is positioned
AI support agent purpose-built for complex, workflow-heavy support in fintech and healthtech, with published per-resolution pricing and a customer-defined resolution standard.
Our summary of the vendor’s positioning — verbatim claim not yet recordedWhat we found
Level 1 · assistive
Seeded at the rubric default. No independent evidence of end-to-end task completion has been reviewed yet, so the lowest grade applies until it is.
Any human checkpoint here is a product setting, not a regulatory requirement — confirm how it is configured for your deployment.
Graded 2026-08-01 · re-check 2026-11-01
Procurement detail
- Deployment
- saasvendor documentation
- Compliance
- SOC 2report dates not disclosed — request before signing
- Integrations
- Zendesk claim unverifiedSalesforce claim unverifiedFront claim unverified
- Pricing
- usagePublished pricing: ~$0.80 per chat/email/SMS resolution, ~$1.00 per voice resolution, ~$0.10 per ticket for its Coach QA product; escalations to humans are not charged. Customer defines what counts as a resolution.
- Human checkpoint
- Requiredproduct setting
- Named customers
- Not independently verifiedfrom cited sources
Will they still be here?
- Funding
- $58M raised across 4 rounds; $35M Series A (Aug 2025) led by QED Investors
- Founded
- 2023
- HQ
- Sydney, Australia / San Francisco, USA
Sources
Logo retrieved 2026-08-01from the vendor’s own site · trademark of Lorikeet
- lorikeetcx.aiVendor-published · retrieved 2026-08-01
- tracxn.comIndependent · retrieved 2026-08-01
Where it’s weak
Small, early-stage company relative to Sierra/Decagon; limited independent case-study evidence at scale.
Corrections
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