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incident.io

Incident management platform built around Slack-native workflows, with an AI copilot that drafts incident summaries, timelines, and post-mortems.

Independentlow confidenceVerified 2026-08-01

This is where the depth lives — everything below is evidence-graded

How the product is positioned

Incident management platform built around Slack-native workflows, with an AI copilot that drafts incident summaries, timelines, and post-mortems.

Our summary of the vendor’s positioning — verbatim claim not yet recorded

What we found

Level 1 · assistive

Seeded at the rubric default. No independent evidence of end-to-end task completion has been reviewed yet, so the lowest grade applies until it is.

Any human checkpoint here is a product setting, not a regulatory requirement — confirm how it is configured for your deployment.

Graded 2026-08-01 · re-check 2026-11-01

Procurement detail

Deployment
saasvendor documentation
Compliance
SOC 2 Type IIreport dates not disclosed — request before signing
Integrations
Slack claim unverifiedMicrosoft Teams claim unverifiedJira claim unverifiedDatadog claim unverifiedPagerDuty claim unverified
Pricing
per-seatTeam/Enterprise per-responder pricing; not fully public.
Human checkpoint
Requiredproduct setting
Named customers
Not independently verified this sessionfrom cited sources

Will they still be here?

Independent
Funding
Raised $62M Series B (2024); privately held (not re-verified this session)
Founded
2021
HQ
London, UK

Sources

Logo retrieved 2026-08-01from the vendor’s own site · trademark of incident.io

Every source here is vendor-published. That is why this entry is not graded high confidence.

Where it’s weak

Newer and smaller than PagerDuty's installed base; less mature AIOps/correlation engine.

Corrections

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