Replace The HumansAI agents & platforms, verified

HubSpot Starter / Breeze AI

Free CRM with a low-cost Starter tier ($9/seat/mo) and Breeze AI agents (Customer Agent, Prospecting Agent, content agents) layered across Marketing, Sales, and Service Hubs.

Independentmedium confidenceVerified 2026-08-01

This is where the depth lives — everything below is evidence-graded

How the product is positioned

Free CRM with a low-cost Starter tier ($9/seat/mo) and Breeze AI agents (Customer Agent, Prospecting Agent, content agents) layered across Marketing, Sales, and Service Hubs.

Our summary of the vendor’s positioning — verbatim claim not yet recorded

What we found

Level 1 · assistive

Seeded at the rubric default. No independent evidence of end-to-end task completion has been reviewed yet, so the lowest grade applies until it is.

Any human checkpoint here is a product setting, not a regulatory requirement — confirm how it is configured for your deployment.

Graded 2026-08-01 · re-check 2026-11-01

Procurement detail

Deployment
saasvendor documentation
Compliance
SOC 2report dates not disclosed — request before signing
Integrations
Gmail claim unverifiedOutlook claim unverifiedSlack claim unverifiedStripe claim unverified
Pricing
per-seatStarter Hubs from $9/seat/mo; Breeze AI features included across plans but run on a 'HubSpot Credits' consumption pool, with capacity packs at $10/1,000 credits and $0.01/credit overage. As of April 14, 2026, Breeze Customer Agent and Prospecting Agent moved to outcome-based pricing (e.g., $0.50 per resolved conversation, down from $1.00) — a notable shift from flat-fee to usage-based billing worth flagging to buyers.
Human checkpoint
Requiredproduct setting

Will they still be here?

Independent
Funding
NYSE: HUBS
Founded
2006
HQ
Cambridge, USA

Sources

Logo retrieved 2026-08-01from the vendor’s own site · trademark of HubSpot, Inc.

Where it’s weak

Jumping from Starter to Professional (~$1,300/mo for the bundled Customer Platform) is a steep cliff; the April 2026 shift to outcome-based AI pricing makes monthly cost less predictable than flat per-seat pricing.

Corrections

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