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Guru

AI-powered knowledge management platform that surfaces verified answers in the flow of work (Slack, browser, CRM) and detects knowledge gaps.

Independentlow confidenceVerified 2026-08-01

This is where the depth lives — everything below is evidence-graded

How the product is positioned

AI-powered knowledge management platform that surfaces verified answers in the flow of work (Slack, browser, CRM) and detects knowledge gaps.

Our summary of the vendor’s positioning — verbatim claim not yet recorded

What we found

Level 1 · assistive

Seeded at the rubric default. No independent evidence of end-to-end task completion has been reviewed yet, so the lowest grade applies until it is.

Any human checkpoint here is a product setting, not a regulatory requirement — confirm how it is configured for your deployment.

Graded 2026-08-01 · re-check 2026-11-01

Procurement detail

Deployment
saasvendor documentation
Compliance
SOC 2 Type IIreport dates not disclosed — request before signing
Integrations
Slack claim unverifiedMicrosoft Teams claim unverifiedSalesforce claim unverifiedZendesk claim unverifiedChrome extension claim unverified
Pricing
per-seatTiered per-user pricing; enterprise tier quote-based.
Human checkpoint
Requiredproduct setting
Named customers
Shopify, Grubhubfrom cited sources

Will they still be here?

Independent
Funding
Privately held; ~$100M+ total raised historically
Founded
2013
HQ
Cambridge, USA

Sources

Logo retrieved 2026-08-01from the vendor’s own site · trademark of Guru Technologies

Every source here is vendor-published. That is why this entry is not graded high confidence.

Where it’s weak

Narrower scope than full enterprise-search platforms like Glean; less agent-building depth.

Corrections

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