Forethought
AI platform combining an autonomous resolution agent (Solve) with agent-assist and triage tools for support teams.
This is where the depth lives — everything below is evidence-graded
How the product is positioned
AI platform combining an autonomous resolution agent (Solve) with agent-assist and triage tools for support teams.
Our summary of the vendor’s positioning — verbatim claim not yet recordedWhat we found
Level 1 · assistive
Seeded at the rubric default. No independent evidence of end-to-end task completion has been reviewed yet, so the lowest grade applies until it is.
Any human checkpoint here is a product setting, not a regulatory requirement — confirm how it is configured for your deployment.
Graded 2026-08-01 · re-check 2026-11-01
Procurement detail
- Deployment
- saasvendor documentation
- Compliance
- SOC 2 Type IIreport dates not disclosed — request before signing
- Integrations
- Zendesk claim unverifiedSalesforce claim unverifiedFreshdesk claim unverified
- Pricing
- customNot publicly listed; quote-based enterprise pricing.
- Human checkpoint
- Requiredproduct setting
- Named customers
- Not independently verified in this research passfrom cited sources
Will they still be here?
- Funding
- $115M+ raised; investors include NEA, Sound Ventures
- Founded
- 2017
- HQ
- San Francisco, USA
Sources
Logo retrieved 2026-08-01from the vendor’s own site · trademark of Forethought Technologies, Inc.
- rocketreach.coIndependent · retrieved 2026-08-01
- kore.aiIndependent · retrieved 2026-08-01
Where it’s weak
No public pricing; less prominent 2025-2026 funding/valuation news than Sierra/Decagon/Ada suggests slower relative growth.
Corrections
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