Replace The HumansAI agents & platforms, verified

Forethought

AI platform combining an autonomous resolution agent (Solve) with agent-assist and triage tools for support teams.

Independentlow confidenceVerified 2026-08-01

This is where the depth lives — everything below is evidence-graded

How the product is positioned

AI platform combining an autonomous resolution agent (Solve) with agent-assist and triage tools for support teams.

Our summary of the vendor’s positioning — verbatim claim not yet recorded

What we found

Level 1 · assistive

Seeded at the rubric default. No independent evidence of end-to-end task completion has been reviewed yet, so the lowest grade applies until it is.

Any human checkpoint here is a product setting, not a regulatory requirement — confirm how it is configured for your deployment.

Graded 2026-08-01 · re-check 2026-11-01

Procurement detail

Deployment
saasvendor documentation
Compliance
SOC 2 Type IIreport dates not disclosed — request before signing
Integrations
Zendesk claim unverifiedSalesforce claim unverifiedFreshdesk claim unverified
Pricing
customNot publicly listed; quote-based enterprise pricing.
Human checkpoint
Requiredproduct setting
Named customers
Not independently verified in this research passfrom cited sources

Will they still be here?

Independent
Funding
$115M+ raised; investors include NEA, Sound Ventures
Founded
2017
HQ
San Francisco, USA

Sources

Logo retrieved 2026-08-01from the vendor’s own site · trademark of Forethought Technologies, Inc.

Where it’s weak

No public pricing; less prominent 2025-2026 funding/valuation news than Sierra/Decagon/Ada suggests slower relative growth.

Corrections

Vendors may submit factual corrections free of charge. We correct facts and publish the change. We do not accept payment to change a grade. Submit a correction →