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Ada Health

AI symptom-assessment app that asks adaptive questions and returns possible condition matches plus triage guidance (self-care, GP visit, urgent care); a CE-marked Class IIa medical device in the EU.

Independentmedium confidenceVerified 2026-08-01

This is where the depth lives — everything below is evidence-graded

How the product is positioned

AI symptom-assessment app that asks adaptive questions and returns possible condition matches plus triage guidance (self-care, GP visit, urgent care); a CE-marked Class IIa medical device in the EU.

Our summary of the vendor’s positioning — verbatim claim not yet recorded

What we found

Level 1 · assistive

Seeded at the rubric default. No independent evidence of end-to-end task completion has been reviewed yet, so the lowest grade applies until it is.

Any human checkpoint here is a product setting, not a regulatory requirement — confirm how it is configured for your deployment.

Graded 2026-08-01 · re-check 2026-11-01

Procurement detail

Deployment
saasvendor documentation
Compliance
HIPAA · ISO 27001 · EN ISO 13485 · CE mark (Class IIa medical device, EU)report dates not disclosed — request before signing
Integrations
White-label APIs for health-system and payer partners claim unverified
Pricing
free-tierFree consumer app; enterprise/B2B licensing for health systems and payers not publicly priced.
Human checkpoint
Requiredproduct setting
Named customers
UK NHS-affiliated deployments (per public reporting)from cited sources

Will they still be here?

Independent
Funding
Privately held; over 11M registered users and 24M completed assessments as of 2022, per company reporting
Founded
2011
HQ
Berlin, Germany

Sources

Logo retrieved 2026-08-01from the vendor’s own site · trademark of Ada Health GmbH

Where it’s weak

Consumer symptom checkers face persistent accuracy/triage-safety scrutiny in peer-reviewed comparisons; monetization model less clear than enterprise-focused peers.

Corrections

Vendors may submit factual corrections free of charge. We correct facts and publish the change. We do not accept payment to change a grade. Submit a correction →